Everything you need to know about the HostGuarantee

Coverage that protects your student rental income. Every lease is always covered.

Kevin Mpunga

Last Update hace un año

Maybe you host on Elev to learn about International Students' different cultures; or maybe you just want to make a few extra bucks to make your mortgage payments. Whatever your reason is, at the end of the day, the most important part of any student rental is the Rent.


The HostGuarantee is all about protected your Rental income. Elev doesn't just helps you find awesome tenants, we're so confident in our selection of tenants that we guarantee you that your rent will always be on time and if the Student breaks the lease, we'll cover up to three months of rent while we find you a replacement.

Rent on time, every time.

Rest at ease: your rent will always arrive in your account on time. If the Student is falling behind, we will pay you directly to ensure you always get you money on time. You don't need to ask for it, it happens automatically. With Elev's HostGuarantee, you never have to worry about late rent again.

45-days Rent Protection

If your tenant breaks the lease or stops making payments before the end of their lease, we'll cover the cost of rent for up to 45 days while we help you find alternatives. The process is fast and straightforward, so you can get back to earning money, in peace.


If you know or suspect that your tenant will break the lease, let us know by filling out a simple Request Form

Ultra-secure payments

Our HostGuarantee is backed by our Bank-level security payment platform; for you this means rent will never be lost. Students pay rent directly from their bank account or via credit card, and it comes straight to you.

You're always protected

Every Host on Elev is covered by the HostGuarantee as long as:

  • they are active users of our platform
  • the student(s) for which the lease is protected was found on our platform
  • the Host uses our platform to collect rent and other bills on an active, monthly basis until the end of the lease
  • the student(s) uses our platform to pay for their rent on an active, monthly basis until the end of the lease

You can contact us at anytime via our Support Center

You can read the full terms of the HostGuarantee here

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